How a Home Visit Works

You call, we pick up, and we come to you. This is how a home visit with FTL Technology Group works, from the first call to the moment we leave.

1. Call, text or send a message

Call or text (954) 820-4750, email info@ftltechgroup.com, or send the form on our contact page. A person answers, 7 days a week, 7am to 11pm. No phone tree, no ticket queue.

2. Tell us what you need

Tell us what is going on, or what you want to use the computer for. If you are buying new equipment, we ask about your budget, your desk space, what you already own, and whether files need to come across from your old computer.

3. We come to you

We are a mobile team based in Fort Lauderdale. There is no storefront to drive to because we come to your home: Fort Lauderdale, Hollywood, Pompano Beach, Coral Springs, Deerfield Beach, Lauderdale-By-The-Sea, Boca Raton and West Palm Beach.

4. We set it up on site

We do the work at your desk. For a new computer, we run the Windows security updates, set up your user account and PC name, connect it to the internet and to your printers, and install programs such as Microsoft Office if you want them. We move your files over from the old computer, and we connect and arrange the screens so the desk works the way you planned. See computer setup and computers and monitors.

For home Wi-Fi, we come out and measure, then set up a network that covers the whole property, with Wi-Fi 6 mesh or wired access points.

5. Before we leave

We test it with you and answer your questions before we leave. If you want the cables tidied, we can run them along the baseboard and behind the desk.